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Add the ability to swipe a guest's drivers license like a credit card and populate pertinent reservation information.
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Any credit card information entered to the guest folio (in system)should not delete when other credit card swiped on the same folio. It should save all the credit card information to view or for later uses SAME AS PROFITE MANAGER.
Moderator Comments
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A clickable button should be added to the guest folio for the folio to be emailed to the guest. Right now the pdf file has to be saved and then emailed using another email program.
Moderator Comments
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When Checking In a guest, Can we just have all the fields such as Arrival date, departure date, # of guests, # of rooms, Name of the guest, Address, Credit card info on the same screen. This will save lot of time when checking in a guest.
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In the event you accidentally adjust the wrong amount, an ability to make a correction so that the guest does not see your error and you can readjust the right amount
Moderator Comments
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Provide the ability for the user to select a different room type on the 'Assign Room' screen. If the newly selected room type results in an overbooking situation, ask for an overbooking override before making the change. If the newly selected room type has a different rate than the current room type, ask the user whether or not to retain the current rate or change it to the new rate.
Moderator Comments
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Make it to where you can not check a guest in or print registration card when credit card declines. Currently a guest can be checked in even though their credit card delcines.
Moderator Comments
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When switching room numbers and/or room type, have the system prompt an option to "overide rate change". This will allow clerks to make room changes for guests with promo rates and/ or who have booked prior to rate increases, without being forced to change the rate and have to return to the guest info screen to override the rate again.
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Ability to see Arrival And Departure Date form In house Screen So dont need to go and Check each and every Guest stay Info
Moderator Comments
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If a reservation has already been made, have a button that allows you to add it to a group block. Right now, if someone makes a reservation and the guest fails to mention they are part of a group, you must cancel the original reservation and re-make it under the group block. It would be much easier if we had the option to be able to just add it to the group.
Moderator Comments
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Maybe some more ways to find a guest in the system, because in some cases choiceADVANTAGE is sensitive to the names. So maybe a list could come up with spellings that are close to what we might have put in.
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When rooming lists are sent for groups each mane must be entered into each reservations individually. This takes way to long to do. In Profit Manager the names could be all entered at once & then linked to the room type/reservation. Much faster & more convenient.
Moderator Comments
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I would like to see more "Back" Buttons on the site. In the Group area, Direct Bill area etc.
Moderator Comments
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Ability to move a guest into a different room on day of departure. For example, if a roof leak develops at 4am, the guest will need to be moved to a different room prior to checking out. Currently, users can't change room numbers after night audit on day of departure.
Moderator Comments
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There is no way we can cancle the Group Master and Provide Cancellation #.
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Add a "Payment Type" column to the In House screen. This will assist the property when it comes to cash paying customers and their needs for long distance calls and other charges to their room.
Moderator Comments
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Please add user activity log detail just like PM, so we can easily tract down who did what by user.
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There is a functionality to "Pay Multiple Invoices" for Direct Bill Accounts, however, it only works for payments made via check. Please add the option if a company pays via credit card. If a company pays by credit card and had multiple rooms rented, you have to post the credit card to each individual folio.
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Currently the company name is not included on the guest folio when direct bill (DB) is the payment type.
Many company clients now require folios with statements/invoices. The addition of the company name on the folio will allow for reconciliation of the two forms.
Moderator Comments
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The ability to print and deliver folios displaying a zero balance for guests due to depart. Will meet defined business rules for folio delivery.
Moderator Comments
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Allow for efficiencies in checking in and out large volumes of rooms associated with a group. Used to check an entire group in at the same time and print the registration cards and folios.
Moderator Comments
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Must prompt for cash payment, while check-In, if payment method is Cash
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When viewing the future availability, there is not a way to view the minimum stay or if it is closed to arrival.
Moderator Comments
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Provide users with the ability to define logoff periods for each individual user. So hotels that want a timeout period shorter than 20 minutes will be able to specify this.
Moderator Comments
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Addition of Length of Stay to Arrival & In House Lists
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